we like selling products. but what we like even more is being sustainable. so if you lose or damage a part of your frank green reusable product, don’t buy the whole thing — just replace the bit you need. thanks for helping us to reduce waste and create a better, more sustainable world.
this 20oz ceramic base suits all existing frank green lids, including those purchased from the original range. made from 304-grade stainless steel and triple-walled and vacuum insulated with a ceramic lining, it looks beautiful, maintains the liquid temperature you desire for hours and tastes the way you intended (no nasty metallic flavour here).
we ship to europe, australia, new zealand, the UK, and the US. there are different delivery service guidelines for each region’s mail carrier so if you’re experiencing any delivery issues or delays, we encourage you to contact your mail carrier directly, as they’ll be best placed to assist. for more information, please visit our FAQ page.
we’ll replace any reusable that’s damaged on arrival. exchanges for undamaged/unused reusables can be made within 14 days of receiving the reusable, and must be returned with proof of purchase. monogrammed or printed reusables cannot be returned due to change of mind.
enjoy a 12 month warranty period from date of purchase. damaged reusables can either be repaired, replaced or refunded (whole/partial). the reusable must be returned with proof of purchase. warranty is void if the reusable has been incorrectly used or cared for.
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