Shipping policy
Dispatch Times
Please allow up to 2 business days for orders to be processed and dispatched. Kindly note, monogramming may add up to 3 business days to your processing time.
Once your order is dispatched, you’ll receive a shipment confirmation email including a tracking number specific to your order. Please see below for approximate delivery times.
We ship to the following countries:
|
Region 1: €30 shipping |
Region 2: €40 shipping |
Region 3: €55 shipping |
Region 4: €80 shipping |
|
Austria |
Croatia |
Bulgaria |
Bosnia & Herzegovina |
Please note: delivery times are in addition to the dispatch times stated above. Always check this page before placing your order to ensure no changes to dates have been made. Deliveries may be affected by factors that are beyond our control such as limited delivery services to rural areas, severe weather events or other postal disruptions.
Delivery Partners
We deliver with Hermes, Whistl & Parcelforce. Once your order is dispatched, you’ll receive a shipment confirmation email including a tracking number specific to your order and delivery partner.
Customs & Duties
To ensure a seamless shopping experience, frank green will cover all import duties and taxes for orders shipped from Australia. Your satisfaction is our priority, and this is our way of expressing our gratitude for choosing us.