e-Gift Card
e-Gift Card
e-Gift Card
e-Gift Card
Couldn't load pickup availability
Couldn't load pickup availability
The gift that always fits! A digital e-Gift Card that's perfect for every occasion. Simply choose your e-gift card amount, customise the design, add the lucky recipient's name and write a personalised message and schedule send date! Alternatively send it to yourself to forward later on.
How to redeem your e-Gift card:
- Retrieve the unique code from your email
- Visit frankgreen.com.au
- Add items to cart and proceed to checkout
- Enter your e-Gift card code on the checkout page and hit 'Apply'
How to check the balance:
- Visit this page
- Enter your code to check how much is remaining on your e-Gift Card
Made from premium materials, every product is built for strength and longevity.
Shipping & Delivery
We aim to get orders to you as quickly as possible so you can start using your frank green asap.
- Allow up to 3 business days for standard orders to be dispatched.
- Monogramming may add an additional 1-3 business days to your processing time.
Please note: During peak periods (promotions, Public Holidays, or the day after Public Holidays) dispatch times are subject to change and may be longer. Orders are processed and shipped from our warehouse in Melbourne, Victoria so we follow all Victorian Public Holidays.
Returns
What is the frank green return policy?Updated 6 months ago
We want you to love everything you order from frank green, but if something isn't quite right you have 14 days from receiving your parcel to initiate a return.
Product/s must be unopened, undamaged, and unused. Please note, monogrammed items, limited edition collections and Lucky Bags are final sale and are not eligible for return unless faulty or damaged on arrival.
Returns are issued as store credit, a refund to the original payment method or an instant refund to your bank account via Refundid. Shipping costs for change-of-mind returns are not covered, and you're responsible until the item is delivered and inspected. You will be able to purchase a label directly from us and the amount will be taken off your refund.
Faulty Product: for order issues, contact us within 7 days of delivery with a photo, order number or proof of purchase. frank green reserves the right to refuse a refund if the item doesn't meet return criteria.