Benefits

We like selling products. But what we like even more is being sustainable. So if you lose or damage a part of your frank green reusable product, don’t buy the whole thing — just replace the bit you need. Thanks for helping us to reduce waste and create a better, more sustainable world.

This lid accessory pack contains a spring, cog, ring, seal and nut, so you can get back to regularly scheduled sipping without having to splurge on a whole new frank green lid.

Delivery

Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched. Kindly note, monogramming may add up to 1-3 business days to your processing time.

Returns

At this time, we do not accept change of mind returns or exchanges. However, we're here to help with any issues related to your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery. When requesting a replacement, please include clear photos of the item and packaging, along with your order number or proof of purchase for faster processing.

Warranty

Enjoy a 12 month warranty period from date of purchase. Damaged reusables can either be repaired, replaced or refunded (whole/partial). The reusable must be returned with proof of purchase. Warranty is void if the reusable has been incorrectly used or cared for.

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