Shipping costs calculated at checkout. Please allow up to 3 business days for standard shipping orders to be processed and dispatched. Kindly note, monogramming may add up to 1-3 business days to your processing time.

At this time, we do not accept change of mind returns or exchanges. However, we're here to help with any issues related to your order. If you receive a damaged or incorrect item, contact us within 7 days of delivery. When requesting a replacement, please include clear photos of the item and packaging, along with your order number or proof of purchase for faster processing.

Enjoy a 12 month warranty period from date of purchase. Damaged reusables can either be repaired, replaced or refunded (whole/partial). The reusable must be returned with proof of purchase. Warranty is void if the reusable has been incorrectly used or cared for.